Effective Date: 13/05/2026
1. Acceptance of Terms
By accessing or using SPVN, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, you must not use the platform.
2. About SPVN
SPVN is a supervision management platform designed for clinicians, supervisors, and organizations to manage supervision sessions, documentation, scheduling, analytics, and compliance workflows.
3. User Accounts
Users are responsible for maintaining the confidentiality of their account credentials and for all activities under their account.
Users agree to:
- Provide accurate information during registration
- Maintain updated account details
- Use the platform lawfully and professionally
- Protect login credentials from unauthorized access
4. Eligibility
Users must be at least 18 years old to use SPVN. Supervisors must hold valid professional credentials where applicable.
5. Platform Services
SPVN may provide:
- Supervision scheduling
- Hour tracking
- AI-assisted documentation
- Analytics and reporting
- Subscription management
- Organizational supervision tools
Services may be updated, modified, or discontinued at any time.
6. AI-Generated Content
AI-generated notes and documentation are provided for assistance purposes only. Users are responsible for reviewing, editing, and validating all generated content before use.
SPVN does not guarantee the accuracy or clinical appropriateness of AI-generated outputs.
7. Payments and Subscriptions
Certain features may require paid subscriptions.
By purchasing a subscription, users agree:
- To provide valid payment information
- That subscription fees may renew automatically unless canceled
- That refunds are subject to applicable policies
Payments are securely processed through third-party payment providers.
8. User Responsibilities
Users agree not to:
- Violate laws or professional regulations
- Upload harmful or unauthorized content
- Attempt unauthorized access to the platform
- Misuse AI-generated documentation
- Share confidential information improperly
9. Data Security
SPVN implements reasonable technical and organizational measures to protect user data. However, no system can guarantee absolute security.
10. Intellectual Property
All platform content, branding, software, and materials are owned by SPVN or its licensors and may not be copied or distributed without permission.
11. Account Suspension
SPVN reserves the right to suspend or terminate accounts that violate these terms or applicable laws.
12. Limitation of Liability
SPVN shall not be liable for indirect, incidental, or consequential damages arising from platform use.
Users are responsible for their professional and clinical decisions.
13. Third-Party Services
The platform may integrate with third-party services such as payment providers, calendar integrations, authentication providers, and AI services.
SPVN is not responsible for third-party service interruptions or policies.
14. Changes to Terms
SPVN may update these Terms and Conditions at any time. Continued use of the platform constitutes acceptance of updated terms.
15. Contact Information
For support or legal inquiries, users may contact SPVN through official support channels.